Osterley House & Gardens

Osterley House and Gardens

 

Thursday 24th October 2024

 

Adults £40pp

National Trust Members* £25pp

 

Pick Ups B C D E F

 

 

The interior of Osterley House is one of the finest and most complete by Robert Adam still in existence.

 

See the luxurious state apartments, modest family rooms and the formal gardens and grounds.

 

 

 

*National Trust Members must bring their membership with them on the day

 

 

 

Requests for particular seats on the coach can be made when booking and we will do our best to accommodate these requests, but allocations are made on a first come first served basis, dependent upon customer mobility. We reserve the right to change your seat and allocate you a different one for operational reasons. On single bookings, we reserve the right to alter your seating to maximize the seating available. We accept no liability in the event of any such change.

Accessibility

• Level access throughout the wider estate, gravelled paths in gardens and outside the mansion house.

• A volunteer run buggy service operates from the car park to the mansion house and stables courtyard if staff are available

• There is a disabled WC within the stables toilet block, with an emergency chord. The cubicle is approximately 2.4m x 2.5m.

• The House is surounded by pea gravel which is wheelchair accessible.

• The Principal floor is only accessible via stairs. There are 24 shallow steps with no handrail. If a handrail is needed, there is an alternate staircase of 24 shallow steps with one, accessible upon request.

• Some of the access routes are quite narrow (down to 850cm), however with a one-way route around the House this does not usually cause bottlenecks.

• Some of the state rooms are restricted and so it is not possible to turn a wheelchair around. The one-way route means that this should not be necessary.

• There is limited seating available around the House, please ask the room guides for the nearest seating.

• There are volunteers in most rooms within the House

• There is a map of the garden showing options for routes round the garden, available from the Garden Kiosk.

• The route around the garden is level and largely step-free.

• The paths are either gravel or compacted earth. Some paths can be uneven due to tree roots and general wear and tear, especially on the Long Walk.

• There are benches located throughout the garden, as well as picnic benches by the playtrail. These benches are all wheelchair accessible.

• A Mountain Trike Wheelchair, single or double powered mobility vehicle, and outdoor wheelchair are available for the gardens. Please call 0208 232 5050 or email osterley@nationaltrust.org.uk ahead of your visit to find out more.

 

 

Day Trip Departures

 

Timetable

• Our timetables are unique. Bookings are taken throughout the year, approx. one month prior to travel we release the balance reminders and your final itinerary, including your pickup times. This allows us to ensure our pickup routes are kept to a minimum and our days run exactly to time.

• Commonly pickups start between 7.45am and 9.00am. We like to arrive at our destinations for approx. 11am.

• Commonly our departures from venues are between 4-5pm. Allowing us to return to our first drop off between 6-7pm.

• Please note, occasionally we use a feeder coach along our pickup routes to accommodate booking requests and keep our main coach pickup route to a minimum.

• Terms and Conditions can be found on our website or copies supplied upon request.

 

Seating arrangements

• Requests for particular seats on the coach can be made when booking and we will do our best to accommodate these requests, but allocations are made on a first come first served basis, dependent upon customer mobility. We reserve the right to change your seat and allocate you a different one for operational reasons. On single bookings, we reserve the right to alter your seating to maximize the seating available. We accept no liability in the event of any such change.

 

 

Osterley Terms and Conditions